Questions.
Answers.

No. If you can fill out a form and have a conversation, you can run this system. The Pre-Work Worksheet is pen and paper — away from the screen, before you open Claude. By the time you open a chat, you already know what you're going to say.

The Transfer Document runs the intake process for you. You don't need to know how to prompt AI. You don't need to understand how Claude Projects work. You follow the process. The process does the rest.

No. The free tier at claude.ai is sufficient for the entire setup process. Claude Projects are available on free accounts. If you hit message limits during the intake session, simply continue in a new conversation within the same Project — it picks up exactly where it left off.

If you already have Claude Pro, the session will go faster because you have higher usage limits. But free works fine.

No. The free tier at notebooklm.google.com covers the full content production workflow. NotebookLM Plus gives you higher limits and additional generation options, but the system is designed to work within the free tier.

The complete setup — Pre-Work Worksheet, intake session, five brand documents, NotebookLM briefing, and social media calendar — runs 60–90 minutes when the worksheet is completed first.

If you're on the free Claude tier, you may hit usage limits during the intake. The session continues in the same Project in a new conversation. Most free-tier users complete the intake across two to three short sessions. The total time is the same.

Yes. One purchase covers every business you run. Each business gets its own Claude Project and its own NotebookLM notebook. Run the intake process for each one — same process, separate results, completely isolated from each other. Your brands don't bleed into one another.

Consultants and agencies using MyBIZm for client work operate the same way. One Project per client. Each one permanently briefed on that client's business only.

Windows desktop or laptop running Google Chrome. That's it. Nothing to install. Nothing to configure.

An Android phone is optional — the Voiceover Recorder includes a QR code that lets you record from your phone mic and transfer the file back to desktop for production.

Apple devices (Mac, iPhone, iPad) and Safari are not recommended. The production tools rely on browser capabilities that Apple restricts on their platforms. We don't engineer around it.

Two permanently briefed AI collaborators — a Claude Project and a NotebookLM notebook, both loaded with your brand's complete intelligence — plus five brand documents, a full social media calendar built around your real asset library, and access to 14 production tools.

The calendar is what most people expect to leave with. The two briefed AI collaborators are what you actually keep — ready for any business communication you need going forward.

Brand Bible — Your complete brand identity. Voice, tone, positioning, values, differentiators. The authoritative source for every piece of content that follows.

Production Standards Guide — Platform specs, content format rules, image standards, video requirements. Every output specification your production workflow needs.

Pipeline Briefing Document — The briefing that loads into NotebookLM. Structured specifically for AI content generation — optimized for your brand's visual language.

Character Library — For businesses with brand characters. Complete character briefs, visual descriptions, personality notes, usage guidelines.

Custom Prompt Library — Prompts engineered specifically for your brand's aesthetic and visual language. Generated from your intake session. Not available anywhere else.

Anything a professional communicator touches — in your voice, from the first message. Social media posts and captions. Email campaigns, welcome sequences, win-back series. Sales scripts, pitch decks, proposals. Job postings, training materials, SOPs. Grant narratives, competitive analysis, annual marketing plans, press releases, investor updates.

You don't brief it each time. Open the Project. Start. It's already calibrated.

Yes — because the intake session captures your actual words, your actual tone, the phrases you use, and the ones you avoid. Generic AI output happens when the AI was never told what to aim for. The entire purpose of the intake session is to give it a precise target.

The more you put into the Pre-Work Worksheet — specific examples, actual phrases, real customer language — the more precisely it reflects your brand. The system is only as specific as the briefing.

Slide decks (16:9, platform-ready), explainer videos, infographics, mind maps, and deep-dive audio content — all in your brand's visual language. The output format is designed for X, Facebook, LinkedIn, and Instagram feed from the start.

The Custom Prompt Library from your intake session is what makes the visual language yours. Those prompts were generated from your brand's specific aesthetic — they only work for you.

After purchase, you receive access to your private toolbox at mybizm.com/toolbox.html. All 14 tools are in one place. Nothing to install. They run entirely in your browser on Windows + Chrome.

The complete production suite: PDF to Images (NLM PDF → JPEGs), Image Resizer (bulk resize to 1200×670 for slideshow), Slideshow Maker (7 transitions, Ken Burns, script timer, branded end card, WebM output), AI Voiceover (11 voices, 100% browser-based, no per-generation cost), Voiceover Recorder (broadcast dynamics, noise gate, MP3 export), AudioLab (full audio editor with pitch-locked time stretch), VO Bedder (dual-track mixer with intelligent music bed looping), Splitter (audio split), Joiner (audio join), Assembler (4-clip video assembler with dissolves), WebM Converter (WebM → MP4), Stitcher (video muxer), LogoPress (bulk logo watermarking for video and images), Thumbnailer (platform-spec thumbnail generation).

See the complete workflow on the Workflow page.

No. All tools run in your browser. No API keys. No third-party accounts. No per-generation costs. The AI voice engine is built in and runs locally — no external service. The video conversion engine runs locally. The PDF extraction runs locally. Nothing the tools need lives on someone else's server.

You paid $297 once. The tools run forever.

No. Apple devices are not recommended. The production tools rely on browser APIs that Apple restricts on their platforms. We build for Windows and Chrome, where the tools work as designed. We don't engineer workarounds for Apple's ecosystem limitations.

No. Every tool processes locally in your browser. Your PDF files, images, audio recordings, and video files are processed on your machine and saved directly to your selected folder. Nothing is uploaded to any server. No platform touches your content.

Yes, and automatically. When tools are updated or new capabilities are added, your toolbox reflects them immediately — no new purchase, no upgrade fee. The tools are served from mybizm.com, so updates go live the next time you open your toolbox.

All sales are final. The MyBIZm system is a digital product — once delivered, it cannot be returned. Please review the Get Started page and this FAQ carefully before purchasing to ensure MyBIZm is the right fit for your business and technical setup.

Yes. The launch price of $297 will increase as the proof stack grows — more businesses complete the system, more documented results, more demonstrated value. This is not a marketing tactic. The price goes up when the product earns it.

If you're reading this at launch, you're getting the full system at the founding price. What you pay today locks in permanent access at that price. There is no subscription, so there is no rate increase after purchase.

No. MyBIZm is an independent product by jngmedia.com. We are not affiliated with, endorsed by, sponsored by, or in any way associated with Anthropic, Claude, Google, Gemini, Google NotebookLM, OpenAI, ChatGPT, or any other AI company or platform referenced on this site. All product names are the property of their respective owners.

Content produced through the MyBIZm system is generated with the assistance of artificial intelligence tools. Requirements for disclosing AI-generated content vary by jurisdiction, platform, and use case. Verify with a qualified legal advisor before publishing, especially for regulated industries, financial communications, grant applications, or any context with specific disclosure requirements.

Email inquire@mybizm.com or use the Contact page. Current customers with toolbox access will find a support contact option in their toolbox.

Reach out directly at inquire@mybizm.com or through the Contact page. Questions that come up regularly will be added here.